Shipping & Delivery

Prices and shipping costs, transfer of risk

a) All prices stated on the MARBLEDWORKS website are inclusive of the applicable statutory value added tax.

b) The corresponding shipping or courier costs plus packaging costs shall be borne by the Customer unless the Customer makes use of his right of revocation. The delivery and shipping costs are stated separately in the respective description of the goods.

c) For deliveries to countries outside the European Union, further costs may be incurred in individual cases for which MARBLEDWORKS is not responsible and which are to be borne by the Customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to the transfer of funds if the delivery is not made to a country outside the European Union, but the Customer makes the payment from a country outside the European Union.

d) If the goods cannot be delivered on the agreed date for reasons for which the Customer is responsible, MARBLEDWORKS will charge the Customer the costs of a new delivery and, if applicable, the costs of storage from the date of the unsuccessful delivery. The new delivery is also subject to a charge if the first delivery was made free of charge for the Customer. If the delivery is only possible at additional cost, MARBLEDWORKS shall inform the Customer of these costs. With the agreement of the Customer MARBLEDWORKS will then carry out this delivery. It remains open to the Customer to prove that MARBLEDWORKS has incurred no or only minor expenses.

e) If the Customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the sold goods shall pass to the respective carrier or a person authorised to receive the goods when the goods are handed over to the carrier. In the case of consumers, the risk of accidental loss and/or accidental deterioration of the goods sold shall pass to the consumer when the goods are handed over to the consumer. If the Customer is in default of acceptance, the risk shall pass to the Customer in the same way as if the handover had taken place.

f) In the event of a revocation, the Customer shall bear the direct costs of the return shipment.