Revocation

The Customer has the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which the Customer or a third party named by the Customer, who is not the carrier, has taken possession of the goods or, in the case of several goods or partial shipments ordered as part of a single order but delivered separately, 14 days from the day on which the Customer or a third party named by the Customer, who is not the carrier, has taken possession of the last goods or last part of the goods.

In order to exercise your right of withdrawal, the Customer must inform MARBLEDWORKS by means of a clear declaration (e.g. a letter or e-mail sent by post) of their decision to withdraw from this contract. The Customer may use the attached model withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient for the Customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If the Customer cancels this contract, MARBLEDWORKS must reimburse the Customer for all payments received from the Customer, including delivery costs (with the exception of additional costs resulting from the fact that the Customer has chosen a type of delivery other than the inexpensive standard delivery offered by MARBLEDWORKS), without delay and at the latest within fourteen days of the day on which MARBLEDWORKS receives notification of the Customer’s cancellation of this contract. For this repayment, MARBLEDWORKS shall use the same means of payment that the Customer used for the original transaction, unless expressly agreed otherwise with the Customer; in no case shall the Customer be charged any fees due to this repayment.

MARBLEDWORKS may refuse repayment until MARBLEDWORKS has received the goods back or until the Customer has provided proof that he has returned the goods, whichever is the earlier.

The Customer must return or hand over the goods to MARBLEDWORKS without delay and in any case no later than fourteen days from the day on which the Customer notifies MARBLEDWORKS of the cancellation of this contract. The deadline is met if the Customer sends the goods before the expiry of the period of fourteen days.

The Customer shall bear the direct costs of returning the goods.

The Customer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

a) The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

b) MARBLEDWORKS informs about the model withdrawal form according to the legal regulation as follows:

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Sample cancellation form

(If you wish to cancel the contract, please fill in this form and send it back).

– To marbledworks GmbH, Clemensstrasse 26, 80803 Munich, represented by the Managing Directors Mr. Maximilian Huber and Mr. Dominic Kim, e-mail: info@marbledworks.com, telephone number: +49151224480

– I/we (*) hereby revoke the contract concluded by me/us (*).

Concerning the purchase of the following goods (*)/the provision of the following services

Service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only in the case of notification on paper)

– Date

(*) Delete as applicable

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